Common Questions from Store Owners
Is approval instant?
No. Applications are reviewed before approval. It's based on the compliance and the details shared by the seller.
What documents do I need?
Keep your verified email and mobile number, business details, GST number, FSSAI license, and bank account information ready.
What if my application is rejected?
You can fix the missing details or documents and submit the application again from the seller signup flow.
What happens after approval?
You are on the platform and your listed products are visible. You can then manage product stock and set availability.
Can I control products and prices?
Yes. You decide which products are visible, how they are priced, and when items should be marked unavailable.
If I fail to update the stock?
As soon as products sell out per the available stock, they show as unavailable on the platform. Check regularly and keep your stock and prices set.
Which businesses are eligible?
As per the enabled service, relevant businesses are allowed.
How do I receive payments?
Payments are settled directly to your registered bank account — no delay, immediate payment.
How do I manage delivery?
Depending on the platform, you may handle deliveries yourself or use integrated logistics partners at your end.
Can I pause or temporarily close my store?
Yes. You can mark your store as unavailable during holidays, renovations, or stock shortages.
Is customer support available?
Most platforms provide seller support via email or chat for issues like payments, product listings, or technical help.
Can I sell across multiple categories?
Yes, as long as you meet compliance requirements (e.g., FSSAI for food, GST for taxable goods).
How do I update my business details later?
You can edit your profile, documents, or bank details from the seller dashboard.